Shipping policy
Shipping Policy
At ComX, we strive to get your order to you as quickly and safely as possible. Please review our shipping policy:
Domestic Shipping Only
- We are currently only shipping within the United States.
- International orders are not accepted at this time.
Order Processing
- Orders are typically processed within 1–3 business days of receiving payment.
- During high-demand periods or promotions, processing may take slightly longer.
Shipping Methods & Delivery Times
- We offer standard and expedited shipping options at checkout.
- Delivery times for domestic orders:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Shipping Costs
- Shipping costs are calculated at checkout based on the weight of your order and delivery method.
- Customers are responsible for all shipping costs.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- Please allow 24 hours for tracking information to update.
Lost or Damaged Packages
- ComX is not responsible for lost or damaged packages once they have been handed over to the carrier.
- If your order arrives damaged, contact us at comx.help@gmail.com within 48 hours of delivery with photos of the damage so we can assist you.
Important Notes
- We carefully pack all items to ensure safe delivery, including cards, 3D prints, and collectibles.
- Please verify your shipping address at checkout. We cannot be responsible for orders sent to the wrong address due to customer error.