Privacy policy

Privacy Policy – ComX

Last Updated: August 29, 2025

At ComX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our website, make a purchase, or communicate with us. By using our Services, you agree to the terms of this policy.

1. Information We Collect

We may collect personal information such as:

  • Contact info: name, email, phone, billing/shipping address
  • Payment info: credit/debit card numbers, transaction details
  • Account info: username, password, preferences
  • Order history: items viewed, purchased, returned, or exchanged
  • Device & usage info: IP address, browser, device type, interactions with our site

2. How We Use Your Information

Your information helps us:

  • Process and fulfill your orders, manage your account, and provide customer support
  • Improve your shopping experience and recommend products
  • Send marketing or promotional communications (you may opt-out anytime)
  • Detect and prevent fraud, unauthorized transactions, and unsafe activity
  • Comply with legal requirements and enforce our policies

3. Sharing Your Information

We may share information with:

  • Shopify & service providers: for payment processing, shipping, and site management
  • Marketing partners: for targeted advertising (you can opt-out)
  • As required by law: such as subpoenas or investigations
  • Business transactions: mergers or acquisitions

We currently serve U.S. customers only. International shipping or transfers are not offered.

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze trends, and show relevant advertising. You may manage your preferences in your browser settings.

5. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

6. Security & Data Retention

  • We take reasonable measures to protect your information, but cannot guarantee 100% security.
  • Personal information is retained only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

7. Your Rights

Depending on where you live, you may have rights to:

  • Access, correct, or delete your personal information
  • Receive a copy or transfer your data
  • Opt-out of marketing communications and targeted advertising

To exercise your rights, contact us at comx.help@gmail.com. Requests are typically reviewed within 24–72 hours.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date will reflect the most recent changes. Continued use of our site constitutes acceptance of updates.

10. Contact Us

If you have any questions, concerns, or complaints, contact us at:
Email: comx.help@gmail.com